vFire Officer App Prerequisites

Ensure that your system meets the following prerequisites before configuring your environment for the vFire Officer app.

• You need to be using vFire Core 9.2.2 or above (server version)
• Your mobile device must be able to navigate to the vFire HTML pages delivered via IIS web services. This may require you to configure your firewall.
• You must have a valid vFire login account, and be flagged as an Analyst.
• Ensure that your authentication is correctly configured for the app. See the documentation on Authentication in the online help for more details.
• You must know your system name and URL to configure the settings when you first use the app. Your system administrator will provide these.

Supported Versions

The app is supported on the following iOS and Android mobile operating systems:

• Windows Phone 8.1
• iOS versions 7 or higher
• Android versions 4.3 or higher

It has been tested on the following devices. (Other devices are also supported.)

• iPhone 5
• iPhone 6
• Samsung Galaxy S3
• Sony Xperia Z3
• HTC One

Compatibility Statement

Currently, the app is only available in English, and for the mobile phone types and platforms specified. We do not support other tablets or devices in this release.